Intended for healthcare professionals
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Bitesize learning

The SBAR technique for effective communication

Author: Dr Richard Hatchett

Duration: 20 min Last updated: 2023 Quality Assurance: Peer-reviewed Level: Qualified nurses, Students Language: English

Course description

Effective communication is essential in health and other care settings for many reasons, most importantly to ensure that appropriate care and treatment decisions are made in a timely fashion.

This module focuses on the benefits of using the SBAR technique, a recommended method for framing clinical conversations so they are focused, accurate and understood.


Learning aims and intended outcomes

  • What SBAR is and why it is important
  • Barriers to effective communication
  • The benefits of the SBAR technique
  • How SBAR is used in healthcare
  • How SBAR can improve patient handovers

Syllabus

  • What is SBAR?
  • Why SBAR is important
  • How SBAR is used in healthcare and care settings
  • Test your understanding 1
  • Communicating without and with SBAR
  • Benefits of using SBAR in healthcare
  • Test your understanding 2
  • Barriers to effective communication
  • Test your understanding 3
  • When should SBAR be used?
  • Using SBAR to improve handovers
  • Using SBAR in clinical emergencies
  • Test your understanding 4
  • Summary
  • Learning check up
  • Useful resources

Author

DR
Dr Richard Hatchett
Senior nurse editor, RCNi, registered nurse and lecturer

Disclaimer

Please note that information provided by RCNi Learning is not sufficient to ensure competence in the skill. Assessment of competence should take place in line with local practice. Practice should always align with local protocols and procedures, latest guidelines and any regulatory code. All modules should currently be viewed together with available national and local Covid-19 guidelines. For advice, go to www.rcn.org.uk/covid-19

Syllabus

  • What is SBAR?
  • Why SBAR is important
  • How SBAR is used in healthcare and care settings
  • Test your understanding 1
  • Communicating without and with SBAR
  • Benefits of using SBAR in healthcare
  • Test your understanding 2
  • Barriers to effective communication
  • Test your understanding 3
  • When should SBAR be used?
  • Using SBAR to improve handovers
  • Using SBAR in clinical emergencies
  • Test your understanding 4
  • Summary
  • Learning check up
  • Useful resources

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